Q. I can’t modify my search on Factiva

When I try and modify my search or filter my results on Factiva, I see a box saying ‘undefined’.


We have reported this issue to our suppliers and are working hard to get it fixed.

If you are on-site at City you can avoid this error by accessing via the 'on-site' login link below.

On-site from a City computer:

Login to Factiva on-site

Off-site access to Factiva:

Login to Factiva off-site


  • Last Updated 07 Apr 2017
  • Views 75
  • Answered By Claire Packham

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