Q. Why am I getting a 502 proxy error message?

When I try and access an ebook or journal, I am getting the message:

502 proxy error

The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request

What do I do?


Answer

Try clearing your browser cache or using a different browser.

This problem can occur due to the way our library authentication system caches information during a session. Clearing your browser's cache will usually fix the problem.

If the problems persists, contact our e-access team with details of the resource you are trying to access.

  • Last Updated 06 Oct 2017
  • Views 17
  • Answered By Lucy Clifford

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