Q. Why can’t I play any music on Naxos?

When trying to play selections on Naxos nothing happens and the play button doesn’t do anything.


Answer

We are working with Naxos to resolve the issues we are experiencing with their HTML5 player.  In the meantime, it is possible to use Flash as an alternative player.  To do this, you need to be using Firefox.

Make sure you are using Firefox and select what you want to play as normal. Then select ‘Use Flash Player’ in the top right corner of the box:

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  • Last Updated 25 Jun 2018
  • Views 11
  • Answered By Alex Asman

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