Clearing your cache and cookies

Answered By: Fiona Paterson
Last Updated: 21 Jun 2022 Views: 5

If you get an error message it is a good idea to clear your cache and cookies, restart your browser and try again. This ensures that you are seeing a 'fresh' version of the webpage and clears any temporary errors. Find instructions for your browser below. Alternatively, you could try using a different browser.

Chrome

Clear cache & cookies in Chrome

Edge

View and delete browser history in Microsoft Edge

Firefox

How to clear the Firefox cache
Delete browsing, search and download history on Firefox

Safari

Clear the history and cookies from Safari on your iPhone, iPad or iPod touch
Clear your browsing history in Safari on Mac

 

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