Clearing your cache and cookies

Answered By: Fiona Paterson
Last Updated: 20 Feb 2023 Views: 489

If you get an error message it is a good idea to clear your cache and cookies, restart your browser and try again. This ensures that you are seeing a 'fresh' version of the webpage and clears any temporary errors. Find instructions for your browser below. Alternatively, you could try using a different browser.


Clear cache & cookies in Chrome


View and delete browser history in Microsoft Edge


How to clear the Firefox cache
Delete browsing, search and download history on Firefox


Clear the history and cookies from Safari on your iPhone, iPad or iPod touch
Clear your browsing history in Safari on Mac


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